Although many factors contribute to a negative employee culture, including poor management, lack of advancement opportunity, low pay, and other factors, there is another strong correlation: how well people are trained to do their jobs. It turns out, if people feel well-prepared and well-equipped to succeed in their roles, that feeling improves their morale.
The problem? Companies select and hire people, but then underinvest in or significantly underestimate-;the amount of professional development training necessary to help employees develop their personal skills and exhibit the organization’s desired behaviors. The impact can be felt in two major ways:
The only thing worse than training your employees and losing them, is not training your employees and keeping them.