A few weeks ago, we talked about why happiness at work matters; this week I’d like to share the flip side of that: the gigantic cost of unhappy employees.
Employee engagement has been a hot topic for several years now, but what does it really mean and how do you know if your employees are engaged at work? And why does it matter?
Gallup’s State of the Global Workplace reported on employee engagement in more than 140 countries and divided employees into 3 categories:
- “Engaged employees work with passion and feel a profound connection to their company. They drive innovation and move the organization forward.
- Not Engaged employees are essentially “checked out.” They’re sleepwalking through their workday, putting time–but not energy or passion–into their work.
- Actively Disengaged employees aren’t just unhappy at work; they’re busy acting out their unhappiness. Every day, these workers undermine what their engaged coworkers accomplish.
Most business owners know that unhappy employees cost you money, but you’ll be shocked at how high that cost actually is.