The summer months are here, so how about mixing in some fun at the office with gamification? While your staff members rotate taking longer vacation breaks, reward those employees who are still in the office by using gamification training to let them have some fun while learning new skills.
Using gamification in employee training has become an increasingly popular way to engage employees and train them in best practices. In fact, the Entertainment Software Association estimates that up to 70 percent of large employers use games and interactive software for training. By 2015, Gartner projects that 50 percent of corporate innovation will be gamified. If you’re looking for a better way to improve your customer service team’s skills, follow our tips below to craft a gamification strategy that your employees will enjoy and benefit from.