Is there Power in a Name?

William Shakespeare once asked, “What’s in a name?” We all love it when people use our names. It makes us feel special.

Did you ever watch the television show Cheers? The theme song goes:

“Where everybody knows your name, and they’re always glad you came… You wanna be where everybody knows your name.”

There are two great communication keys mentioned in this song:

  • We want to go where people are glad we came
  • We want to be where everyone knows our name

Vicki Kossoff @ The Learning Factor‘s insight:

Whether you are in management, sales, customer service or just calling a restaurant to get the best table, start realising the power of a name.

See on


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