Not a People Person? How to Fake It ‘Til You Make It

1. Warm up your face. Have you ever been in a meeting with someone who avoids eye contact? It’s unnerving, right? How about someone whose face is in a frown even when in a resting position? Try looking directly at the person you’re speaking to, and try smiling. Even when delivering tough news, watch your facial expressions.

2. Put on a different pair of shoes. Step out of your shoes and step into the shoes of the person you’re speaking with. Here’s the hard part: Do this even if you disagree with the person. Empathy is not about being right or wrong. It’s about understanding where the person is coming from and relating.

Vicki Kossoff @ The Learning Factor‘s insight:

Great leaders know how to connect with people, even if they’re not naturally outgoing. Personal warmth can be cultivated. Here’s how.

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